Certification Process

๐Ÿ“˜ Brava Certification Process โ€“ A to Z Overview

Use this as your go-to guide during calls to walk prospects through the entire journey โ€” from inquiry to badge delivery and coaching rollout.

๐Ÿ“ฉ Step 1: Initial Inquiry

They fill out the form or request a quote. You send a welcome email (template below).

๐Ÿ“ž Step 2: Discovery Call

  • Understand company size, team structure, goals, and challenges.
  • Discuss what Brava Certification measures.
  • Answer questions and share pricing.
  • Book this call within 48 hours of inquiry.

๐Ÿ“ Step 3: Proposal + Activation

  • Send a quote and scope tailored to their org (based on employee count).
  • Include pricing, deliverables, timeline, and expectations.
  • Once accepted, they are officially in the pipeline.

๐Ÿงญ Step 4: Culture Evaluation Phase

They receive access to the Brava Workplace Portal. This includes:

  • Anonymous Employee Survey (5โ€“7 min)
  • Optional: Manager/Owner Self-Reflection โ€” highlights perception gaps and reveals blind spots between leadership views and employee reality.
  • Culture Touchpoints Upload โ€” documents like onboarding flows, benefits, and internal policies.
  • Time to complete: 1โ€“2 weeks on average.

๐Ÿ“Š Step 5: Scoring + Review

  • Brava reviews all submissions.
  • Brava rating is calculated.
  • If qualified, they are awarded official certification.

๐ŸŽ–๏ธ Step 6: Certification Awarded

  • Deliver and explain the Brava Certification Badge.
  • Review where and how to use it (website, email signature, social, etc.).
  • Confirm they meet standards and walk through key strengths that earned them the badge.

๐Ÿ“„ Step 7: Final Report + Action Blueprint

  • Send the full Brava Workplace Report with survey insights and analysis.
  • Walk through the personalized Action Blueprint โ€” a roadmap for continued improvement.
  • Offer time for Q&A or schedule a follow-up to support execution.

๐Ÿง‘โ€โš•๏ธ Step 8: Health Coaching for Employees

  • Every employee receives 1 free session with a Brava-certified health coach.
  • Brava contacts employees directly after certification is awarded.

๐Ÿ“ง Copy & Paste Email Template

Subject: You're One Step Closer to Earning Brava Certification ๐ŸŽ‰ Hi [First Name], Thank you for [Insert Their Business Name Here]'s interest in becoming a Brava Certified Workplace! Weโ€™re excited to learn more about your organization and explore how we can highlight the incredible culture youโ€™re building. Brava Certification is more than a badge โ€” itโ€™s recognition for creating a space where people actually want to work. Hereโ€™s what to expect next: 1. Discovery Call โ€“ Weโ€™ll schedule a brief call to get a clear picture of your organization: team size, structure, workplace goals, and any cultural strengths or challenges you're currently navigating. 2. Custom Quote โ€“ Based on your team size and needs, weโ€™ll share a simple proposal and activation link. 3. Evaluation Phase โ€“ Once youโ€™re ready, weโ€™ll open your Brava portal to begin the culture review process, including employee surveys and optional leadership input. 4. Certification โ€“ If qualified, youโ€™ll receive your official certification, badge, and employer recognition toolkit. 5. Full Report + Action Blueprint โ€“ Weโ€™ll send you a summary of your results plus a tailored roadmap for continued improvement. 6. Free Health Coaching for Employees โ€“ Every employee on your team will receive one free session with a certified health professional from Bravaโ€™s network. Our team will follow up with them directly after certification is complete. The whole process takes about 2โ€“3 weeks from start to finish โ€” and weโ€™re with you every step of the way. Click below to schedule your discovery call: ๐Ÿ‘‰ [Insert Call Link] Looking forward to helping you become one of the best workplaces in the world. Warmly, [Your Name] Brava | Workplace Certification Team [Contact Info] [Website]

What We Look For

Brava evaluates six pillars that drive thriving workplaces โ€” and highlights where youโ€™re leading or lagging.

๐Ÿ’ผ

Job Satisfaction & Career Fit

Do your people feel fulfilled, aligned with their goals, and energized by what they do?

๐Ÿ“ˆ

Growth & Compensation

Are advancement opportunities clear and compensation perceived as fair and motivating?

๐Ÿ”ฅ

Burnout & Wellbeing

Are stress, overload, and emotional exhaustion common โ€” or well-supported?

โš™๏ธ

Productivity & Tools

Are people enabled by smart systems, or bogged down by meetings and confusion?

๐ŸŽ™

Leadership & Communication

Is leadership transparent, trusted, and tuned in to whatโ€™s really happening on the ground?

๐Ÿค

Culture & Connection

Do teammates feel included, heard, and genuinely connected to the workplace culture?

Our Process

Brava makes workplace improvement simple, honest, and measurable. Gain a 360ยฐ view of team health โ€” and a roadmap to lead with confidence.

1. Launch Survey

Quick, anonymous, mobile-friendly โ€” ready in minutes.

2. Analyze Feedback

We process insights across burnout, recognition & clarity.

3. Review Your Report

Scorecards, trend visuals, and leader-ready summaries.

4. Earn Your Badge

Hit the mark (A and above)? Get certified and recognized.

5. Improve + Recheck

We give you the roadmap โ€” and help you stay on track.

AAA

Elite workplace culture

AA

High-trust & well-aligned

A

Good culture & opportunity

B

Needs improvement

C

At-risk environment